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Co-Parents Connecting Support
We're here to help with questions, issues, or feedback about the app.
Email Support
contact@coparentsconnecting.com
We typically respond within 1–2 business days.
Frequently Asked Questions
How do I connect with my co-parent?
Go to the More tab → Circle Members and share your invite code with your co-parent. When they enter your code in their app, a connection request is sent for you to approve.
How do "DO NOT FORGET" alerts work?
Send an urgent reminder from the DNF tab. Your co-parent's device plays an alarm until they acknowledge it, and you'll see confirmation once they do.
How do I manage my subscription?
Subscriptions are billed through your Apple ID. To manage or cancel, open Settings on your iPhone → tap your name → Subscriptions → Co-Parents Connecting.
How do I reset my password?
On the sign-in screen, tap "Forgot Password?" and enter your email. We'll send you a reset link.
How do I delete my account?
Go to the More tab → Account → Delete Account, or email us at contact@coparentsconnecting.com and we'll process your request.